（1）投诉举报畅通道。依托四川省民营企业维权服务平台、市12345企业服务专席，“在线”受理、交办、办结企业问题，线下开展上门反映、走访调研、座谈会等，“面对面”听取企业建议。目前，线下共走访企业1653户，办结困难问题285件。

（2）企业维权有保障。开展民营企业维权护航行动，聚焦干扰公平竞争、损害企业财产、侵害知识产权等纠纷，实行“点对点”交办、“清单式”监督，督促企业诉求限时办结。目前，市本级受（处）理民营企业诉求122件，帮助企业清理拖欠账款2962.29万元。

（3）惠企政策兑现快。市、县全覆盖设立16个“惠企政策专窗”，梳理汇聚惠企政策事项221项，提供政策解读、政策申报、金融支持等服务，实现惠企政策兑现“一门式”办理。目前，全市已兑享本地政策金额8731.07万元。                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      

（宜宾市政务服务和非公经济发展局）